• Serving Sussex, Lannon and Lisbon in Waukesha County

Disney Institute
is bringing its renowned professional development course, “Disney’s Approach to Business Excellence,” to Southeast Wisconsin

Hosted by the Sussex Area Chamber of Commerce

Tuesday, May 11, 2021


The one-day event will allow area professionals to begin to understand the power of leadership values, discover how customer loyalty can be established, and gain insight into how organizational culture is strengthened. Participants can learn how systems and processes can make exceptional customer service achievable and explore how to integrate personal creativity and organizational processes to support continuous improvement within their organization. This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. With Disney Institute, you can learn to think differently:

  • Foster creative potential
  • Develop long-lasting customer relationships
  • Become the service differentiation
  • Create a culture by design
  • Align your values and vision


The Ingleside Hotel

Pewaukee, WI


Who Should Attend

Managers | Leaders | Entrepreneurs

Anyone interested in discovering the key business practices that make the Disney organization a worldwide success, drive financial results, generate repeat business, and provide a sustainable competitive advantage for their own companies.


NASBA Credits

Participants of this course are eligible for Continuing Education Units with the National Association of State Boards of Accountancy. Certificates available upon request.



For more information regarding “Disney’s Approach to Business Excellence” please contact the Sussex Area Chamber of Commerce office at 262.246.4940 or send an email.



Special thanks to our Marketing Partners

Become a Marketing Partner

Don’t miss this unique opportunity to support this event and promote your business.  Partnerships are limited. Please contact the Sussex Area Chamber of Commerce office at 262.246.4940 or send an email.


Although Disney Institute is presenting this program, the sponsor of this program, Sussex Area Chamber of Commerce, and not Disney Institute is responsible for marketing and promoting this program, and for providing and arranging for the venue, facilities, and other items for this program. This includes any food and beverage offered at or in connection with this program. The Sussex Area Chamber of Commerce is not an agent of Disney Institute or it’s affiliated, and Disney Institute and its affiliates assume no liability relating to the event or for the acts or omissions of Sussex Area Chamber of Commerce.