• Serving Sussex, Lannon and Lisbon in Waukesha County
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Disney’s Approach to Business Excellence

May 11 @ 8:00 am - 4:00 pm

Disney’s Approach to Business Excellence



Are you ready to enhance your business? Throughout this full-day course, you will gain insight into the strategies that drive the Disney organization in the areas of leadership, culture, quality service, brand loyalty and innovation. With Disney Institute, you can learn to think differently. Are you ready? LEARN MORE



8:00 am – 8:30 – Registration and Breakfast

8:30 am – 11:30 am –  Leadership Excellence, Brand Experience, and Employee Engagement – Participants will understand and be able to explain Disney’s approach to business excellence through a lens of leadership and employee engagement with key concepts around values, vision, and the organization and how they correlate with delivering on the brand promise through a culture of desired behaviors that can
impact the organization’s results. (program will include a 15 minute break)

11:45 am – 1:00 pm – Lunch

1:15 pm – 4:00 pm – Quality Service and Innovation – Participants will be able to understand
how to achieve exceptional service by strategically focusing on systems and processes intentionally architected for a great customer experience. Participants will also recognize the intersection of personal creativity
and innovative organizational processes.


The Ingleside Hotel
Pewaukee, WI


*Prices below include a 3% credit card processing fee. If you prefer to pay via cash or check contact info@sussexareachamber.org to request an invoice.

**Table pricing is available for 6. Please contact info@sussexareachamber.org for more details.


May 11
8:00 am - 4:00 pm

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Upcoming Events

Wed 27

Sussex Business Networking Group

January 27 @ 12:00 pm - 1:00 pm
Feb 03

ABLE Breakfast Meetings

February 3 @ 7:30 am - 9:00 am
Feb 10

Sussex Business Networking Group

February 10 @ 12:00 pm - 1:00 pm
Feb 24

Sussex Business Networking Group

February 24 @ 12:00 pm - 1:00 pm
Mar 03

ABLE Breakfast Meetings

March 3 @ 7:30 am - 9:00 am
Mar 10

Sussex Business Networking Group

March 10 @ 12:00 pm - 1:00 pm