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Disney’s Approach to Business Excellence

October 13 @ 8:00 am - 4:00 pm

$425 – $2700

Disney’s Approach to Business Excellence



Are you ready to enhance your business? Throughout this full-day course, you will gain insight into the strategies that drive the Disney organization in the areas of leadership, culture, quality service, brand loyalty and innovation. With Disney Institute, you can learn to think differently. Are you ready? LEARN MORE



8:00 am – 8:30 – Registration and Breakfast

8:30 am – 11:30 am –  Leadership Excellence, Brand Experience, and Employee Engagement – Participants will understand and be able to explain Disney’s approach to business excellence through a lens of leadership and employee engagement with key concepts around values, vision, and the organization and how they correlate with delivering on the brand promise through a culture of desired behaviors that can
impact the organization’s results. (program will include a 15 minute break)

11:45 am – 1:00 pm – Lunch

1:15 pm – 4:00 pm – Quality Service and Innovation – Participants will be able to understand
how to achieve exceptional service by strategically focusing on systems and processes intentionally architected for a great customer experience. Participants will also recognize the intersection of personal creativity
and innovative organizational processes.


The Ingleside Hotel
Pewaukee, WI



October 13
8:00 am - 4:00 pm
$425 – $2700


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
table of 6 - chamber member
$ 2,250.00
6 available
table of 6 - non chamber member
$ 2,700.00
8 available
Event Ticket - Chamber Member
$ 425.00
150 available
Event Ticket - Non Chamber Member
$ 525.00
150 available

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Upcoming Events

Tue 21

Peak Speaker Series – July 2020

July 21 @ 7:45 am - 9:00 am
Oct 13

Disney’s Approach to Business Excellence

October 13 @ 8:00 am - 4:00 pm